The first time you sign in, you will see tooltips that provide information about each section of your interactive report. You can close a tooltip window by clicking the green "X" in the top right-hand corner of the tooltip and reopen the tooltip at any time by clicking the grey "'i" next to the heading of the section you want to read. In the screenshot below, you can see the tooltip for the Better Credit section of Credit Manager, which will guide you on a tour of the different components of that section:
If you need more help with Credit Manager, feel free to call our Customer Care team at (800) 707-2292 Monday through Friday, between 9 a.m. and 5 p.m. Eastern Standard Time. Please note that to protect the personal information in your account, you will have to answer identity verification questions in order to gain access to your account.